Software house, Triple Jump Technologies and venue strategists, Forward Associates have formalised their burgeoning partnership. The new alliance will bring to market an end-to-end solution for venues looking to analyse and improve their offer.
The venue specialists have worked regularly together over many years, sharing a scientific approach to the way they do things. Both companies understand the value of using analytics to build, design, conceptualise and operate venues to their maximum potential.
Their work together has recently intensified, with more clients looking for a single point of contact, rather than using separate specialists, as Roy Yaoz, COO of Triple Jump Technologies, explained:
Over the past year or so, we have seen a growing interest from the market in a unified proposition. As such, the decision was made to formalise the partnership with Forward Associates. The result is the first of its kind - a one-stop-shop - not just at a single point, but throughout the lifecycle of the venue.
The partnership means both companies will be able to offer their services as a single entity. This means clients can benefit from both companies’ core expertise – leading-edge technology and compelling guest experiences – from one point of contact.
Roy Yaoz added:
We are constantly refining our technology platform to improve the digital experience of the fans and guests at all points of the customer journey. Forward Associates’ brilliance is taking this knowledge to transform the lived experience in the venue. The result is memorable guest experiences, that deliver clients significant commercial advantages.
While Triple Jump Technologies are focused on the core technology platform, Forward Associates have the vision to take this to the next level. This means better buildings, experiential concepts and genuine innovation, as Founder & CEO of Forward Associates, Roy Westwood explained:
Data helps drives continual improvement. It validates the right business decisions. Our role is to analyse this data to create the right experiences in the right spaces. Working as one with Triple Jump Technologies will give our clients greater confidence in the whole proposition, whether through better communication, greater value for money or more accurate forecasting and trend analysis.
Ultimately, it means better guest experiences that deliver better commercial outcomes.
Triple Jump Technologies
Through the use of real-time data, predictive analytics, mobile technologies and robust back-office automation, Triple Jump Technologies have revolutionised the way venue operators manage, track, protect and increase their revenues.
Forward Associates create guest-centric destinations. Destinations that consider every facet of the opportunity, uniting brand, experience, food and drink and interior into one coherent proposition.
Triple Jump Technologies was a Founding Partner Sponsor for ALSD International 2021, with Roy Yaoz joining a conference panel session entitled "Join Our Club: Become a Member, Not Just a Hospitality Buyer" alongside Andy Muggleton, Commercial Director, Lord's Cricket Ground/MCC and Nils Braude, Managing Director, Twickenham Experience Ltd/The RFU, moderated by Roy Westwood.
ALSD International provides year-round insights and learnings around increasing revenue through New Builds, Renovations, Service Expansions, Premium Seating, Hospitality, F&B, Technology and Reopening. The latest edition of ALSD International was hosted by Liverpool Football Club September 6-7, 2021, and featured a high-level conference with 40+ high calibre industry professional speakers, an exhibition hall showcasing products & services, as well as networking events at Everton’s Goodison Park and M&S Bank Arena.
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