Todd Merry is Chief Marketing Officer/CMO for Delaware North, a global leader in hospitality and food service. With more than $3 billion in annual revenue and 55,000 employees, it is one of the largest and most admired privately held companies in the world. In his position, Merry oversees Delaware North's strategic global marketing efforts, spanning all of its operating companies and locations on three continents. One of Merry’s primary responsibilities is guiding the company's customer-centric mission as Delaware North serves nearly a half-billion customers each year in locations such as TD Garden, Grand Canyon National Park, Kennedy Space Center Visitor Complex and other travel, sports and gaming destinations around the world. He also leads all sales and marketing efforts throughout the company’s global operations, while developing a strategy for effectively using the company's customer data and technology to further its business objectives.
Merry brings more than 20 years of business and marketing experience to Delaware North. Prior to joining the company in 2012, he was Vice President of Global Marketing Strategy and Integrated Programs for Unisys Corp. Merry has also served as Vice President of Customer Insight and Strategy for BJ's Wholesale Club Inc., Vice President and Director for Digitas Inc. and Strategy Partner for Miller Bainbridge and Partners in London, England. Merry received a bachelor's degree in classics and physics from Middlebury College and an MBA in international marketing from Boston University.